Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.

Returns

• You have 30 days from the date of delivery to initiate a return.

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Return Process

• Contact our customer service team at Nathan.realcleaners@gmail.com to request a return authorization.

• Once approved, you will receive a return shipping label and instructions on how to send your item back.

• Pack the item securely and send it back within the 30-day return period.

Refunds

• Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7 business days, and a credit will be applied to your original method of payment.

• Shipping costs are non-refundable unless the return is due to our error.

Exchanges

• If you need to exchange an item, follow the return process and place a new order for the desired item.

Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the issue. We will arrange for a replacement or a full refund.

Contact Us If you have any questions about our return policy, please reach out to us at 541-205-1150

We appreciate your business and look forward to serving you again!